Help Shape the Future of Skills in Tourism, Hospitality, and Conservation

At SATSA, we are committed to supporting research that strengthens our industry and helps shape a sustainable, inclusive future. That’s why we are encouraging all our members to participate in an important research study currently being undertaken by the North-West University (NWU), under the auspices of CATHSSETA.
The study, being conducted by NWU’s Tourism Research in Economic, Environs and Society (TREES) research unit, aims to inform the development of Sub-sectoral Skills Plans (SSPs) for the Tourism and Travel Services, Hospitality and Conservation sub-sectors. These plans are key in understanding the current and future skills needs of our industry – and your voice matters.
Why your participation is important
As an industry, we are constantly evolving in response to both global and local challenges. This research will analyse key trends and change drivers, assess the economic performance of our sectors, and examine the profiles of both employers and employees. Most importantly, it seeks to uncover the realities of skills demand and supply from those who live and work within the sector every day.
Your input will ensure that the study is grounded in real-world experience and accurately reflects the opportunities and challenges you face. It’s a chance to contribute meaningfully to the long-term development of a workforce strategy that benefits the industry as a whole.
How to get involved
There are two separate questionnaires – one for employers and one for employees. Each is anonymous, and no information that could identify your organisation is required.
Employers can participate here
Employees can participate here
We kindly ask that employers not only complete their own survey but also share the employee survey link with relevant staff members in their organisation.
This is a unique opportunity to help shape the skills development landscape of our sector. We thank you in advance for taking the time to contribute.
If you have any questions about the study, you’re welcome to contact the research team directly on 018 299 1810.
You can also access the formal invitation letter to participate here.






















