
Position: Lodge Lead/ Camp Manager
Type: On-Site
Closes: 12 March 2025
Open to all applicants with a valid work permit or legal right to work.
Job Descriptions and Key Responsibilities:
- Lead the day-to-day operations of the Camp, ensuring all activities run smoothly, including meals, game drives, bush walks, and special events.
- Ensure all guests receive exceptional service, from check-in to check-out. Tailor experiences to guests' preferences and exceed expectations.
- Supervise, train, and motivate the camp staff, including front-of-house, kitchen, housekeeping, and activity guides.
- Oversee stock levels and inventory control, ensuring all supplies are replenished and properly stored.
- Ensure the safety and well-being of guests and staff, adhering to all safety protocols and regulations.
- Uphold the camp’s commitment to eco-friendly practices, including waste management, sustainable sourcing, and wildlife protection initiatives.
- Handle administrative duties, including weekly reports, guest feedback, and liaising with management.
- Responsible for Lodge & Vehicle maintenance works.
Required Skills and Experience:
- At least 3-5 years in a managerial position within the safari lodge or hospitality industry, preferably in a remote camp or field-based environment.
- A qualification in Tourism or related field.
- Strong background in guest service and high-end hospitality, with a passion for wildlife and nature.
- Proven ability to lead and motivate a team, with excellent communication and interpersonal skills.
- Ability to converse with multinational clients, business partners and agents.
- Familiarity with safari activities, wildlife conservation practices, and health & safety protocols in remote environments.
- Comfortable working in a remote, dynamic environment with changing conditions.
- Proficiency in English.
Relevant Tourism Qualification required.
Location
Victoria Falls, Zimbabwe