Lodge Lead/Camp Manager

Freelance or fixed-term contract
Posted
8 months ago

Position: Lodge Lead/ Camp Manager

Type: On-Site

Closes: 12 March 2025

Open to all applicants with a valid work permit or legal right to work.


Job Descriptions and Key Responsibilities:

  • Lead the day-to-day operations of the Camp, ensuring all activities run smoothly, including meals, game drives, bush walks, and special events.
  • Ensure all guests receive exceptional service, from check-in to check-out. Tailor experiences to guests' preferences and exceed expectations.
  • Supervise, train, and motivate the camp staff, including front-of-house, kitchen, housekeeping, and activity guides.
  • Oversee stock levels and inventory control, ensuring all supplies are replenished and properly stored.
  • Ensure the safety and well-being of guests and staff, adhering to all safety protocols and regulations. 
  • Uphold the camp’s commitment to eco-friendly practices, including waste management, sustainable sourcing, and wildlife protection initiatives.
  • Handle administrative duties, including weekly reports, guest feedback, and liaising with management.
  • Responsible for Lodge & Vehicle maintenance works.

Required Skills and Experience:

  • At least 3-5 years in a managerial position within the safari lodge or hospitality industry, preferably in a remote camp or field-based environment.
  • A qualification in Tourism or related field.
  • Strong background in guest service and high-end hospitality, with a passion for wildlife and nature.
  • Proven ability to lead and motivate a team, with excellent communication and interpersonal skills.
  • Ability to converse with multinational clients, business partners and agents.
  • Familiarity with safari activities, wildlife conservation practices, and health & safety protocols in remote environments.
  • Comfortable working in a remote, dynamic environment with changing conditions.
  • Proficiency in English.

Relevant Tourism Qualification required. 

Location
Victoria Falls, Zimbabwe