Intermediate Flight Consultant

Southern Suburbs Cape Town – Hybrid

Highly competitive and negotiable salary based on experience.

Join this dynamic team. As the ideal candidate you must have a solid background in flight bookings and ticketing, with a strong understanding of both local and international group travel.

If you are passionate about precision, client service, and thrive in a fast-paced environment.

Must be Cape Town based – Southern Suburbs and experienced on AMADEUS.

Criteria:

•             Minimum 3–4 years' experience as a flights consultant within the travel industry.

•             Strong working knowledge of individual and group flight bookings for both local and international travel.

•             Excellent understanding of fare rules, ticketing regulations, and airline policies for refunds, reissues, and exchanges.

•             Proven ability to work efficiently under pressure and manage time-sensitive bookings with precision.

•             Excellent communication skills, both written and verbal.

•             High attention to detail with a commitment to accuracy.

•             Professional and service-oriented approach to client management.

•             Must have advanced proficiency in Amadeus and experience with Quicktrav.

Responsibilities:

•             Manage individual and group flight bookings, from quoting and negotiating to issuing and ticketing.

•             Apply thorough knowledge of basic and complex fare rules, combinability, refund, reissue, and exchange conditions.

•             Accurately process ticket requests while adhering to airline deadlines and fare rules.

•             Ensure 100% accuracy in quoting fares, issuing tickets, and meeting airline and client requirements.

•             Communicate effectively and professionally with clients and colleagues, both verbally and via email.

•             Manage multiple bookings simultaneously, meeting strict ticketing deadlines and maintaining excellent client service standards.

•             Operate effectively under pressure while maintaining high attention to detail and working collaboratively within a team.

Please email your CV and support documents to natalie@careerdynamics.co.za

Connect to our LinkedIn page - https://www.linkedin.com/company/career-dynamics-sa/