Experienced Travel Consultant (Southern Africa)
African Twist Travel is a distinguished Swiss Boutique Tour Operator specialising in Southern Africa. They are currently seeking a German-speaking Travel Consultant (freelance, remote, 30-50%, Monday – Friday, normal business hours) to join our team at the earliest convenience.
The Role will encompass:
- Crafting meticulously planned, bespoke WETU itineraries of exceptional quality for a diverse range of international clients, spanning from Honeymooners to Families.
- Undertaking comprehensive responsibility for the costing, planning, implementation, and confirmation of these itineraries.
- Engaging with warm sales leads through a combination of email and telephone communication to optimise conversion rates.
- Ensuring that presented itineraries align closely with individual client requirements, and providing supporting information and advice at the highest standard.
- Proactively developing product knowledge by staying abreast of the latest industry developments, thereby maintaining a status as a true country specialist with current commercial insights into hotels and infrastructure.
- Demonstrating unwavering commitment to customer service.
- Collaborating within a small REMOTE team, fostering positive working relationships, and exhibiting a robust team ethic.
- Demanding an in-depth understanding of the destinations sold, with firsthand knowledge being essential.
Skills and Experience:
- A minimum of 5 years' experience as a destination specialist for Southern Africa.
- Fluent German (spoken and written) is mandatory, in addition to English, as 90% of our clients are German-speaking.
- A passion for travel within Southern Africa.
- Exceptional communication skills.
- The ability to intuitively understand people and comprehend the German mentality.
- Advanced proficiency in computer literacy.
- Highly organised with robust time management skills.
- Meticulous attention to detail and a capacity for independence.
Remuneration: Above-average SA tourism industry hourly salary.
Perks: Educational opportunities.
If you believe you match the profile, kindly submit your CV, a letter detailing how you align with the profile, written references, and a profile picture to me at your earliest convenience: firstname.lastname@example.org
Please refrain from applying if you do not possess the requisite experience (fluent German is non-negotiable).