Experienced Travel Consultant (Southern Africa)

Cape Town, Western Cape
Full Time
Posted
2 months ago

African Twist Travel is a distinguished Swiss Boutique Tour Operator specialising in Southern Africa. They are currently seeking a German-speaking Travel Consultant (freelance, remote, 30-50%, Monday – Friday, normal business hours) to join our team at the earliest convenience.

The Role will encompass:

  • Crafting meticulously planned, bespoke WETU itineraries of exceptional quality for a diverse range of international clients, spanning from Honeymooners to Families.
  • Undertaking comprehensive responsibility for the costing, planning, implementation, and confirmation of these itineraries.
  • Engaging with warm sales leads through a combination of email and telephone communication to optimise conversion rates.
  • Ensuring that presented itineraries align closely with individual client requirements, and providing supporting information and advice at the highest standard.
  • Proactively developing product knowledge by staying abreast of the latest industry developments, thereby maintaining a status as a true country specialist with current commercial insights into hotels and infrastructure.
  • Demonstrating unwavering commitment to customer service.
  • Collaborating within a small REMOTE team, fostering positive working relationships, and exhibiting a robust team ethic.
  • Demanding an in-depth understanding of the destinations sold, with firsthand knowledge being essential.

Skills and Experience:

Essential:

  • A minimum of 5 years' experience as a destination specialist for Southern Africa.
  • Fluent German (spoken and written) is mandatory, in addition to English, as 90% of our clients are German-speaking.
  • A passion for travel within Southern Africa.
  • Exceptional communication skills.
  • The ability to intuitively understand people and comprehend the German mentality.
  • Advanced proficiency in computer literacy.
  • Highly organised with robust time management skills.
  • Meticulous attention to detail and a capacity for independence.

Remuneration: Above-average SA tourism industry hourly salary.

Perks: Educational opportunities.

If you believe you match the profile, kindly submit your CV, a letter detailing how you align with the profile, written references, and a profile picture to me at your earliest convenience: gisela@africantwisttravel.com

Please refrain from applying if you do not possess the requisite experience (fluent German is non-negotiable).

Location
2219, 16 on Bree, Cape Town 8000, Western Cape / South Africa